Radical Candor: How to Challenge People without Being a Jerk
Radical candor is the secret to being a good boss, not a jerk. Here is a framework that explains what Radical Candor is, and also what it is not.
Empathy Is an Essential Leadership Skill–How to Cultivate it
Empathy is the ability to understand and share the feelings of another. What is empathy? Why is it important? How can we cultivate empathy and become a better leader?
36 Questions that Will Turn Strangers into Friends
A powerful empathy exercise for team building. 36 questions that can turn strangers into friends and partners.
The Hard Truth About Creating an Innovative Culture
Innovative cultures are paradoxical. Unless leaders become mistake tolerant, attempts to create a culture of innovation will fail. Examples of how companies turn mistakes into fuel for innovation.